At Manchester Royal Infirmary we are committed to ensuring we provide the best possible service to you. We appreciate that when you attend the outpatient department, you may not always have the opportunity to tell us how things have been for you. We want to work with you to design services that give you the best possible experience. We are keen to undertake some filmed interviews to understand what really matters to our patients – if you are willing and interested in being involved, please contact Sarah Watson on 0161 701 8115.
On Tuesday 26th April between 1pm and 3pm, Manchester Royal Infirmary is holding an event in the main Outpatient area, for all patients, carers and our teams. This event is part of an on-going project called Experience Based Design which uses patient and staff experiences to ensure hospital services are at their best. During the event, we would love you to offer any feedback you have based on your experience here as well as help us shape improvements we could make in the future. We will have a short video to show you what other patients and staff have said about their experience as well as displays and posters to share ideas. Our staff here will be available to talk to you about the hospital, your experience and suggestions.
This is a real opportunity to get involved with the team here to shape the services we provide and we would be so proud if you could help, given your recent visit to us. So that we can confirm numbers for the event, I would be grateful if you could contact Sarah Watson on 0161 701 8115 to confirm your attendance.