The Whalley Range Age-friendly Business Charter
We are working with local organisations who want to promote their businesses and services as ‘age friendly’, taking into consideration the needs of older residents in terms of the physical environment, products and services they provide.
Businesses who sign up to the Charter will be listed on our websites and noticeboards and will be able to demonstrate that they are working to make their premises/services more age-friendly and accessible to older residents by taking a few simple steps.
We realise some shops may not be able to provide toilet facilities for instance, for insurance reasons, but the list below outlines some of the basic steps organisions can take to improve access – and to show their commitment to recognising some of the needs of older residents.
As we build up the list of businesses/organisations who adopt the charter, we will identify what is provided and where – improving access to services hopefully making shopping etc a less stressful and more enjoyable experience for older residents.
Example:
Age-Friendly Whalley Range
Age-Friendly Business Guidelines
JNR8 Youth & Community Centre
is working to make their business age-friendly by:
Physical Environment
o Providing a place for customers to sit and rest
o Placing products on shelves that are reachable or readily offering help to customers
o Allowing customers to use any available toilet facilities
o Keeping flooring even and clutter free to prevent trips and slips
o Moderating excessively loud music and noise
o Providing adequate lighting throughout the business
o Being mindful of the safety of steps and stairs
o Keeping the immediate pavements free of dirt, snow, leaves, clutter, and other obstacles
Products and Services
o Providing a warm and friendly welcome
o Selling food, products, and/or services that are tailored to the needs of our older customers
o Promoting discounts or special offers for older adults when possible
o Offering extra customer service for older adults, such as providing a drink of water if asked
o Highlighting the availability of any drop-off or local delivery services
o Using large, clear fonts for signage, printed materials and websites.
If you are interested in becoming a member of the Age-friendly usiness Directory – please contact us by email at agefriendlywhalleyrange@gmail.com, by telephone on 0161 881 3744 – or by post:
AFWR, JNR8 Youth & Community Centre, 82 Cromwell Avenue, Whalley Range, Manchester M16 0BG
Businesses/groups who sign up will receive a signed laminated copy of the Charter to display in their premises.
